Terms of Service
1. Agreement to Terms
By accessing or using Anthrena's website, products, or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Services
Anthrena provides AI-powered analytics tools, including conversational analytics (Chat with Fluxor), SQL query interfaces, pivot tables, and related features. We may modify or discontinue services with reasonable notice.
3. Acceptable Use
You agree to use our services only for lawful purposes. You may not:
- Use the services in violation of any applicable laws or regulations
- Attempt to gain unauthorized access to our systems or other users' accounts
- Reverse engineer, decompile, or disassemble our software
- Use the services to transmit malware or harmful content
- Use the services in a manner that could harm, disable, or overburden our infrastructure
4. Your Data and Content
You retain ownership of the data you upload. By using our services, you grant us a limited license to process your data as necessary to provide and improve our services. You are responsible for ensuring you have the right to use and share any data you upload.
5. AI-Generated Output
Anthrena uses AI models to generate insights, SQL queries, and summaries. AI outputs may be incorrect or incomplete. You are responsible for verifying the accuracy of any results before relying on them for decisions.
6. Fees and Payment
Certain features may require payment. Paid plans are subject to the pricing and billing terms displayed at the time of purchase. Failure to pay may result in suspension of service.
7. Intellectual Property
Anthrena and its licensors own all rights, title, and interest in our products, services, and content. You may not copy, modify, or distribute our materials without our express permission.
8. Disclaimers
Our services are provided "as is". We disclaim all warranties, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.
9. Limitation of Liability
To the maximum extent permitted by law, Anthrena shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
10. Changes
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our site or by email. Continued use after changes constitutes acceptance.
11. Contact
For questions about these Terms, contact us at legal@anthrena.com.